Late Arrivals

We understand that due to your busy schedule, you may find yourself running late. If you think you are going to be late, please call and let us know. If you are more than 15 minutes late, your appointment may be cancelled or given away to another client. If we keep the appointment for you, we may not be able to complete the full service you booked.

Cancellations

Our Flexible Beauty Salon Policy

At Papilion Beauty & Holistic Therapies, we do our best to make sure all your needs are taken care of. If you have to cancel or change your appointment, just let us know. A deposit will need to be taken from you when you book your treatment If you inform us less than 24 hours before your scheduled time, we have to charge an administration fee and cannot guarantee we’ll be able to slot you in.